Managing by Serving Others | Jay Wilson

Date of Talk:  October 13th, 2011
Location:   St. Edward the Confessor - Dana Point CA
Presenter(s):   Jay Wilson
Work Listing(s):   Store Manager
Faith Enrichment:  

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Jay Wilson is a retired businessman who managed large department stores. Jay was credited with major store transformations, through his approach to employees that encourages positive attitudes and actions towards the customers. Jay describes the approach that he used and some of the people who were touched by his efforts.

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